February is American Heart Month!  

ANNOUNCING A NEW LOCATION!

 Little Traverse Primary Care is pleased to announce that beginning October 17, we will be seeing patients at our new location in Cheboygan! Please welcome our two new providers joining us there, Dr. Mark Drogowski and Dr. Steven Konicki. We are excited to offer this new location and be able to extend our healthcare services in the area.

You may contact the new office at 231-627-5400 to make an appointment. Our office hours will be Monday through Friday from 8:00 am to 5:00 pm. You may find additional information regarding our services, insurance participation and policies on this website. If you should have any further questions, please call our main office at 231-347-5400 and we will be happy to help.

ATTENTION: Patients with Cofinity Network, Humana Care Choice and Aetna insurances

We regret to inform you that effective March 1, 2011, Little Traverse Primary Care will no longer be participating with these insurance carriers. Negotiations for continued participation were not able to be reached.

What does this mean for you?

Services rendered will now have to be paid in full at the time of service. We will courtesy bill your designated carrier for consideration of payment based on your policy. Any payments made by your insurance will go directly to you.

We are offering a new way of email communication- a Patient Portal.  

The Patient Portal integrates with our electronic medical records system to allow more options for our patients. Options include:

• Paying your bill online
• Receiving lab results with comments to your personal secure account
• Your active medications list can be accessed 
• Refill requests
• Appointment requests
• Web visits
• Ask a nurse
• Ask a provider
• Ask a billing question
• Ask regarding a referral

If we have your email address on file, you will be sent an automatic invitation to our Patient Portal.  Once you complete the registration and get an ID and password, you will be able to use it.  Click the 'Patient Log-In' tab on the page to connect to the Patient Portal.

If you do not receive an invitation, please send us your email address using the 'Contact Us' tab or call us.

Billing Policy

We participate with Blue Cross Blue Shield of Michigan, Blue Care Network, Medicare, ASR (Physicians Care Network), NGS and Priority Health. For all other insurance, payment is due at the time of service. We do not participate with Medicaid.

As a courtesy to our patients, our billing department will file a claim with your primary and secondary insurance carriers. You are expected to pay any co-pay, deductible, or non-covered charges at the time of service. Uninsured patients are expected to pay in full at the time of services as well.

For worker’s compensation cases, you need to provide us with all the necessary authorizations in writing to file your claims. You will be responsible for any services not covered.

Missed Appointment Policy

To continue to provide prompt, quality care, the following policy has been created for the patients of Little Traverse Primary Care:

1. Unless there are extenuating circumstances, a 24-hour notice of cancellation is required for all scheduled appointments. Failure to give a 24-hour notice may result in a $83.00 fee for a standard office visit or $125.00 fee for a physical exam or procedure. This fee cannot be billed to an insurance company.
2. A patient may be asked to reschedule their appointment if they are more than 5 minutes late for that appointment. A call to verify availability is appreciated.
3. Any new patient scheduled for an appointment who did not call to cancel or reschedule will be considered a 'no show' and will be charged a fee of $125.00. This feel will need to be paid in full before another appointment can be scheduled.
4. A first ‘no show’ appointment will result in a letter and a copy of our missed appointment policy being sent to the patient.
5. A second ‘no show’ appointment will result in a letter and $83.00 charge being sent to the patient. The missed appointment fee cannot be billed to an insurance company.
6. A third ‘no show’ appointment will result in a $83.00 charge and possible discharge from Little Traverse Primary Care. The missed appointment fee cannot be billed to an insurance company.