We’re happy to announce that LTPC is now able to offer Telehealth visits. Patients must have a valid email address on file with LTPC in order to qualify for a telehealth visit.
Please be advised that not all appointment types/reasons can be safely provided via telehealth. Individual patient appointments will be subject to provider review before being scheduled via Telehealth.
At Little Traverse Primary Care, the safety, health and well-being of our patients, visitors and our team members are our top priority. Our care teams are well-trained to provide safe and effective care during this unprecedented outbreak of the COVID – 19 pandemic. We have been working with our partners at the CDC, Michigan Health Department of Health and Human Services, the local health department and McLaren Northern Michigan Hospital during this health emergency.
We want to congratulate everyone on their willingness to adopt safe health practices and policies such as good personal hygiene etiquette and the Stay Home, Stay Safe measures. Locally it has made a great difference in flattening the curve and not allowing the disease to overrun our hospitals and their critical care services. CONGRATS! THIS IS A HUGE ACCOMPLISHMENT AND WE SHOULD CELEBRATE THIS FACT TOGETHER!
While we begin to finish the first phase of the crisis (mitigation of the disease), we will now cautiously begin to enter a new phase. Many of our patients have postponed needed visits and surgeries to safeguard their optimal health. Many of our chronic patients need to be seen by their Health Care Provider so as to ensure their long term health. To this end, LTPC will now begin the process of re-opening our office and having patient appointments with our providers.
W have now resumed regularly scheduled office visits. These types of visits will include Annual Physicals and Wellness Exams. Many of our patients are in need of these services and may suffer significant consequences if we do not resume these visits. We will begin calling our patients today to confirm these appointments.
Some things to be aware of during your office visit:
- All patients and Visitors are Required to wear masks inside the facility at all times – if you do not have one, one will be provided
- LTPC triages all employees every day for possible symptoms of Covid-19 – none have been sick during this health crisis
- We will triage all patients by phone and on the day of their appointment for symptoms – sick patients will be seen at the end of the day
- We have done major improvements to our Circulating Air System
- We have Enhanced Sick Rooms with Venting
- We have enhanced all cleaning procedures in all areas of our facility
- We have both a “Well” and “Sick” side of our Main Lobby Area
- We are still asking all patients returning to northern Michigan to Stay Home for 14 days BEFORE they have an appointment with their provider – of course, telehealth visits will be offered if needed
We have all done an outstanding job of keeping our patients, neighbors, friends and loved ones safe during these last few weeks. Our goal is to protect our patients’ health, now and for the long haul.
Please call us first if you need help!
While we listed some of the improvements to LTPC above, we have instituted many more processes to ensure health and safety that are too numerous to list. Please understand the COVID – 19 outbreak is an evolving situation which may require changes to our policies and procedures as the crisis details change.
We appreciate your confidence in us as your Health Care Providers and we also appreciate your understanding during these unprecedented times.
For more resources CLICK HERE.
Public Service Announcement:
If you are a seasonal patient, we are asking that you and your family self-quarantine yourselves for 14 days after your arrival, even if you have no symptoms.
This recommendation is also made for any travelers returning north from any significant travel.
Please be aware that the incubation period for COVID – 19 is anywhere from 2 to 14 days.
Be kind to your neighbors and please self-quarantine for the benefit of our wonderful community.
Your LTPC Providers
Call Us First
If you are an established patient at Little Traverse Primary Care, please remember that we do have same day appointments available.
Also, if you need to speak with our physician on call outside of business hours, please call the McLaren Northern Michigan Hospital switchboard at 231-487-4000.
As always, if you are experiencing a medical emergency, please call “911” immediately.
News From LTPC – IMPORTANT CLINIC CHANGES
Little Traverse Primary Care has recently changed to a new computer system. With this change in computer software, you may experience some delays during our patient care routines and you will want to arrive 15 minutes early to complete new paperwork.
In order to expedite your check-in process, you may print and complete your registration documents prior to your appointment. You may go to http://www.littletraverseprimarycare.com/forms-articles/ to print your registration documents in advance.
It will be important for you to bring in your registration documents, insurance card, driver’s license, and medications to your next scheduled appointment. We would like to thank you in advance for your patience during this transition. While inconvenient, this change is a vital component in our desire to provide all of our patients with quality healthcare.
Patient Portal Changes
With our computer system changes, we will no longer be using the Follow My Health patient portal. Though you will still be able to access your FMH patient portal account through the direct apps, there will be no updates to your portal information after January 15, 2018.
It is also important to note that you will now need to contact www.followmyhealth.com if you need assistance with your FMH portal account.
Please take a moment to sign up for the new Athena Health Portal by going to http://www.littletraverseprimarycare.com/patient-portal-login/ . If you subscribe to MDVIP you will then click the Login button on the right to create your new patient portal account. All other patients should click on the Login button on the left. You will then scroll down to the hyperlink which says, “Sign up today”. We hope you will find the new portal to be very user-friendly from start to finish.
Please note that with our new portal, your user name will be your email address. With this change, spouses will no longer be able to share email addresses for both portal accounts.
We are a Patient-Centered Medical Home
We’re proud to be a designated Blue Cross Blue Shield of Michigan Patient-Centered Medical Home practice since 2010. We have worked very hard to achieve and maintain our PCMH designation.
We’re committed to placing the focus on you, our patient. Instead of just treating you for various problems, our Patient-Centered Medical Home works to coordinate your care and keep you as healthy as possible.
Our team of health care professionals is dedicated to improving your overall health and to helping you reach your health goals. This team may consist of a primary care doctor, nurses, specialty physicians, pharmacists, diabetic educator, care coordinators and others, depending on your needs.
We’ll be sure to follow up with you to see how you’re doing or remind you to schedule any necessary tests to help us manage your condition.
You’ll also have 24-hour access to someone in our practice. That means that if you have a serious health problem in the middle of night or on a weekend, your Patient-Centered Medical Home team is available — which could help you avoid a trip to the emergency room.
If you are looking for a more personal approach to healthcare for you and your family, our “medical home” will care for your family, as we would care for ourselves. We’re happy to discuss all the benefits of a Patient-Centered Medical Home with you at your next visit.
- Same Day Appointments
- Chronic Disease Management
- Laceration Repair
- Pediatric Care
- Dermatological Care
- Fracture Care
- On-site Lab
- DOT & CDL Physicals
- Pre-Employment Physicals & Screenings
- Wellness & Preventative Healthcare
- Psychological Services