News From LTPC – IMPORTANT CLINIC CHANGES
Little Traverse Primary Care has recently changed to a new computer system. With this change in computer software, you may experience some delays during our patient care routines and you will want to arrive 15 minutes early to complete new paperwork.
In order to expedite your check-in process, you may print and complete your registration documents prior to your appointment. You may go to http://www.littletraverseprimarycare.com/forms-articles/ to print your registration documents in advance.
It will be important for you to bring in your registration documents, insurance card, driver’s license, and medications to your next scheduled appointment. We would like to thank you in advance for your patience during this transition. While inconvenient, this change is a vital component in our desire to provide all of our patients with quality healthcare.
Patient Portal Changes
With our computer system changes, we will no longer be using the Follow My Health patient portal. Though you will still be able to access your FMH patient portal account through the direct apps, there will be no updates to your portal information after January 15th.
It is also important to note that you will now need to contact www.followmyhealth.com if you need assistance with your FMH portal account.
Please take a moment to sign up for the new Athena Health Portal by going to http://www.littletraverseprimarycare.com/patient-portal-login/ . If you subscribe to MDVIP you will then click the Login button on the right to create your new patient portal account. All other patients should click on the Login button on the left. You will then scroll down to the hyperlink which says, “Sign up today”. We hope you will find the new portal to be very user-friendly from start to finish.
Please note that with our new portal, your user name will be your email address. With this change, spouses will no longer be able to share email addresses for both portal accounts.
We are a Patient-Centered Medical Home
We’re proud to be a designated Blue Cross Blue Shield of Michigan Patient-Centered Medical Home practice since 2010. We have worked very hard to achieve and maintain our PCMH designation.
We’re committed to placing the focus on you, our patient. Instead of just treating you for various problems, our Patient-Centered Medical Home works to coordinate your care and keep you as healthy as possible.
Our team of health care professionals is dedicated to improving your overall health and to helping you reach your health goals. This team may consist of a primary care doctor, nurses, specialty physicians, pharmacists, diabetic educator, care coordinators and others, depending on your needs.
We’ll be sure to follow up with you to see how you’re doing or remind you to schedule any necessary tests to help us manage your condition.
You’ll also have 24-hour access to someone in our practice. That means that if you have a serious health problem in the middle of night or on a weekend, your Patient-Centered Medical Home team is available — which could help you avoid a trip to the emergency room.
If you are looking for a more personal approach to healthcare for you and your family, our “medical home” will care for your family, as we would care for ourselves. We’re happy to discuss all the benefits of a Patient-Centered Medical Home with you at your next visit.
- Same Day Appointments
- Chronic Disease Management
- Laceration Repair
- Pediatric Care
- Dermatological Care
- Fracture Care
- On-site X-Ray & Lab
- DOT & CDL Physicals
- Pre-Employment Physicals & Screenings
- Wellness & Preventative Healthcare
- Psychological Services